U.S. Army Medical Department, Fort Bennning Medical Activity
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Department of Family Medicine Department of Family Medicine

When you are assigned to our clinic we will provide you with care by these standards:

The Pediatric Clinic is a full service clinic for children age 0-18 years. We provide acute, routine, and well services for a population of over 8,000 children, seeing over 2,000 appointments per month. We also provide immunization services, completing school forms and updating vaccines for over 1,000 patients per month.

For individuals who would like to be seen in the Pediatric Clinic we have appointments scheduled:

  • Monday - Wednesday 0900 - 1700
  • Thursday - 1030 - 1170
  • Friday - 0900 - 1700
  • Saturday 0835-1835 (Closed 1200-1300 lunch)

Individuals can call through 762-408-CARE(2273) to schedule appointments.

Acute Care appointments are provided within 24-72 hours depending on urgency.

Due to service limitations we are not always able to see all patients within time limits. Because of this we do refer some individuals to MACH Emergency Room, Medcare, Columbus Clinic or other urgent care clinics throughout Columbus. Many urgent care clinics usually request not to see children less than 6 months of age. In addition, due to deployments and physician staffing we have been required to refer some patients to Primary Care Manager's (PCM's) within Columbus.

Routine Care Appointments are provided within 7-14 days.

Wellness Appointments are provided within 30 days.

You can also call through 762-408-CARE(2273) to:

  • Renew prescriptions
  • Have administrative paperwork completed
  • Get instruction or service
  • Leave messages for your doctor
  • Cancel appointments
  • Schedule immunizations

Out of area Emergency or Urgent Care

If you need to access an emergency room in a remote area, please attempt to call your primary care provider as soon as possible through 762-408-CARE(2273). Routine and well care is usually not authorized out of area without TRICARE approval.

Referrals for Diagnostic Testing and Specialty Consults:

Referrals for diagnostic testing and specialty consults must be routed through your primary care physician, call the 762-408-CARE(2273) line.

Prescription Renewals:

PRESCRIPTION RENEWALS for most medications should be obtained by calling your primary care physician. However, there are certain medications that are so complex a specialist should manage them. Ask your Specialist about whether any new prescriptions fall in this category. During duty hours (0835-1835) requests for complex PRESCRIPTION REFILLS can be left at 762-408-2754/1910. To reorder a prescription that does not have any refills or has expired you will need to contact your physician at 762-408-CARE(2273). Please do not call before you are on your last refill to reduce the telephone volume. Prescription requests submitted can be picked up the following day. Special order medications should be requested 2 weeks before needed.

Any questions about the two week waiting period or special order medications, please call the outpatient pharmacy at 762-408-CARE(2273).

Service Satisfaction:

If you have any questions about clinic policy, or a complaint regarding the clinic, call 762-408-CARE(2273). The Clinic OIC or NCOIC will return your call within a week after investigating the circumstances.

You may request a change of primary care provider. This can be done by submitting the request in writing through TRICARE, Building 9204.

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