Appointments and Referrals


You can make Primary Care appointments, check lab results, and even order your pharmacy refills using TRICARE Online (TOL), 24 hours a day, 7 days a week. The TOL website is .

Appointment Availability Information:  The list of available appointments (below) is updated approximately every 15 minutes. You can book an appointment with your Primary Care Manager team 24/7 through TRICARE Online, or by calling the Access to Care Line at 762-408-CARE (2273) Monday – Friday, 7:00 a.m. – 4:00 p.m.

Last Updated:  11/13/2018 3:55:03 AM

Select a clinic to view a list of available appointments:

By Phone

To schedule a primary care appointment, please call our Access to Care line at 762-408-CARE (2273).

Patients who are experiencing an emergent medical situation should report to the nearest hospital emergency room or call 911.

Army Medicine Secure Messaging Service

Army Medicine Secure Messaging Service is a secure online service through which healthcare providers and patients can securely communicate about health matters. Through Army Medicine Secure Messaging Service, you can consult your doctor about specific health symptoms, request a prescription refill, request appointments, receive lab or test results, and access health information. For more information click here.

Visit to login or register for Army Medicine Secure Messaging Service.

Nurse Advice Line

Have a Medical Question? Call the TRICARE Nurse Advice Line. Sometimes it is difficult to know if and when to seek medical help for acute health problems, so having professional help at a moment's notice is invaluable. For more information click here.

1-800-TRICARE (874-2273) Option 1.

Information for BMACH Patients being referred to the Network is availble here.




  Contact Information
  TRICARE Online
1-800-TRICARE (874-2273)

TOL Appointment Instructions (pdf)

TOL Reschedule Instructions (pdf)

TOL Cancel Instructions (pdf)

Access to Care Line
762-408-CARE (2273)
** Schedule an Appointment **
Option 1

** Cancel an Appointment **
Option 2, then 4

** Reschedule Primary Care Appt **
Option 2, then 1

** Rescredule Specialty Appt **
Option 2, then 3

7:00 a.m. - 4:00 p.m.

TRICARE Nurse Advice Line
1-800-TRICARE (874-2273) Opt 1

TOL Secure Messaging  Service
Click here to access

Please do not be a "No Show".

Review our Standard Operating Procedures (SOP) for Late, Missed, or Wrong Day Appointments here.